669 W 900 N, North Salt Lake, UT 84054

We’re open Monday – Friday, 8 a.m. – 4:00 p.m. MST
P: 800-461-4170
F: 800-906-5593

Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping charges vary by weight, destination, and shipping method.
Visa, MasterCard, Discover, and American Express
Your order will ship from our facility within one to two business days. Shipping time varies by shipping method and location. Once your order ships, you will receive a shipping confirmation and associated tracking number. 
An invoice will be included with your order. 
Most probiotic strains are sensitive to temperature and must be refrigerated to ensure product quality, therefore we recommend 2-day or overnight shipping options.  Each order is shipped with ice packs in an insulated envelope to ensure product quality.  Other products in your order can be shipped separately at the request of the customer by calling us directly. 
Free ground shipping applies to orders over $100, within the continental United States (excludes Puerto Rico, Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, US Minor Outlying Islands, and US Virgin Islands).  

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