What are the delivery charges for orders from the online shop?
Shipping charges vary by weight, destination, and shipping method.
Which payment methods are accepted in the online shop?
Visa, MasterCard, Discover, American Express, PayPal and Amazon
How long will delivery take?
Your order will ship from our facility within one to two business days. Shipping time varies by shipping method and location. Once your order ships, you will receive a shipping confirmation and associated tracking number.
Do I receive an invoice for my order?
An invoice will be included with your order.
Why is it recommended that the Probiotics be shipped 2-Day or Overnight?
Most probiotic strains are sensitive to temperature and must be refrigerated to ensure product quality, therefore we recommend 2-day or overnight shipping options. Each order is shipped with ice packs in an insulated envelope to ensure product quality. Other products in your order can be shipped separately at the request of the customer by calling us directly.
How do I get free ground shipping?
Free ground shipping applies to orders over $100, within the continental United States (excludes Puerto Rico, Alaska, Hawaii, American Samoa, Guam, Northern Mariana Islands, US Minor Outlying Islands, and US Virgin Islands).